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Monday - Saturday 10:00 AM to 5:30 PM PST Shipping Info It can be viewed on Our Shipping Policy of Information . Order TrackingYou can track the process of your order by logging into your account and viewing "past order history", by following the link in the order confirmation email. Corporation and Government Purchase Orders We accept all company and government purchase orders. Please include a contact person, name, phone number, and email so we can send a confirmation of the order. Fax your PO to 604-608-1836 or mail it to our physical address below. Purchase orders are generally processed and shipped out in 24 hours. Personal Check and Money Orders If you would like to pay by personal check or with a money order please select the prepay by check option after you have added your items to the cart and are ready to checkout. This will allow you to place an order in our system and give you an invoice to print and order number to write on your check. Then, you mail your check to us and once we get it we will ship out the order you placed online. Refund Policy Our refund policy explains about our return guidelines. Frequently Asked Questions If you have any questions regarding our products, please visit our FAQ before contacting us for customer support. Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
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